Previously, accounts were only debited after travel was completed.
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Another enhancement is that account balances are updated immediately after booking. Heres a rundown of the American Airlines AirPass program, plus who can get the most value from the upfront investment. The new AirPass platform offers an easier-to-use visual interface than its predecessor, Warner said. The airline hoped this program would appeal to big corporations who wanted to reward their top employees, but instead, AAirpasses were snapped up by some of the world’s wealthiest people, like baseball Hall-of-Famer Willie Mays, America’s Cup skipper Dennis Conner and computer magnate Michael Dell. If money remains at the end of a year, it can be rolled over to the next year, but only if the traveler purchases a new AirPass membership. AirPass members get several perks from American, including fixed-rate fares, automatic AAdvantage loyalty status, Admirals Club membership, complimentary Main Cabin Extra seating and preferred upgrades. Under the AirPass program, customers create an annual account of at least $10,000, then draw down the account as they book tickets. Previously, agents either had to use their client's login or manage a client's AirPass travel through a call center, said spokeswoman Rachel Warner. If an agent has multiple customers with an AirPass membership, they can manage those accounts with a single login. With the portal, travelers can designate a travel advisor for access to their account. Uniworld Boutique River Cruise CollectionĪmerican Airlines has unveiled a new web portal for its AirPass membership program featuring enhanced functionality for travel advisors.What NDC is really all about My opinion of NDC is that it is not primarily a better service but rather a better weapon in the airlines' war against the GDS.Lufthansa's customer service turbulence A travel advisor's group is frustrated after a Lufthansa policy is unevenly applied to the group's claims.
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Capturing the 'Margaritaville spirit' on the Margaritaville at Sea cruise line CEO Kevin Sheehan Jr.
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